Ask a Librarian 24/7 (yes, even when we are closed)!

Struggling at 2:00 A.M. with research for your assignment?
Panicking at 4:00 A.M. about citing credible sources in your paper?

No worries, just DM through Chat or Text us!

Any time day or night, research assistance is available from Vol State’s Thigpen Library website.

365 days/year     ~     24 hours/day     ~     7 days/week

chat box

Whenever you use Thigpen Library’s online CHAT service or text your questions to 615-956-2ASK (2775), the first available librarian will answer you.

Use direct messaging via the Chat Now box to get assistance with:

  • Knowledge of library resources available to complete your research assignments
  • Tips to find & filter the correct sources that your assignment requires
  • Instruction using library databases to retrieve journal articles or the library’s online catalog to connect to e-books & streaming video
  • Help with the process of academic-level research
  • Search strategies including keyword & search term suggestions
  • Help evaluating a source’s credibility

Prefer to work directly with a Vol State Librarian?

The library offers one-on-one research help when you:

Need to borrow books, DVDs or technology like video cameras, graphing calculators, voice recorders or photo cameras?
Explore the host of services offered at Thigpen Library and all of Vol State’s campuses and sites!

Updated posting 9-30-2019, previously published by L Sheets 8-25-2017.