24/7 Chat?

Yes, it’s true! You can chat with a professional librarian 24/7 to obtain research assistance and get answers to all things “Library” (see below for what that means). Text us 24/7, too: 615-956-2275 aka 2ASK. Go old school and call us whenever the library is open: 615-230-3400; drop us an email at any time, too.

Ask a librarian service provides 24/7 chat and text

Timely to note that a library is not a bookstore. Please direct your textbook purchase/rental inquiries to the VSCC Bookstore directly.

In fact, your Thigpen Library is proud that we’re not a bookstore. Why? We don’t sell anything: we lend everything for free, including books as well as calculators, noise-canceling headphones, laptops, Audio-Visual equipment, and more. More importantly, we spend lots of money on databases to provide 24/7 online access to millions of articles & hundreds of thousands of ebooks in full text to VSCC employees and students. So, we’re proud to be able to remove $ as a barrier to information access through library resources and services.

Chat and text services provide you with the assistance you need to:

  • choose and search databases effectively for information
  • identify physical items that you can borrow and use (including some textbooks that your professors put on “course reserve” for short-term access)
  • learn about library services, such as interlibrary loan
  • learn about library spaces available for group or individual study.

 

Fun fact: 3:00AM is the only hour without a chat or text inquiry since the service started in July 2017!